Support and FAQ

Care Guide

Simple routines that keep the removable sleeve clean and the powered body protected.

Clean after every session

Power off Crazy Gigi and detach the removable sleeve. Rinse the sleeve with lukewarm water and a mild neutral cleanser, then allow it to air-dry completely.

Keep the powered body dry

The powered control body cannot be washed or submerged. Disconnect power and wipe the surface with a soft damp cloth, keeping moisture away from the charging port.

Use compatible products

Use water-based lubricant only. Do not use volatile solvents, harsh chemical cleaners, alcohol, bleach, or abrasive products.

Charge and store safely

Do not operate the device while charging. Store every part fully dry in a clean, cool, ventilated place away from direct sunlight and heat.